Frequently Asked Questions

Everything you need to know about our luxury fragrances.

Are Afnan perfumes 100% authentic?

Yes, all our fragrances are 100% authentic, original, and sourced directly from our manufacturing facilities to ensure the highest quality standards.

How long does shipping take?

Domestic orders are typically processed within 24 hours and delivered within 3-5 business days. International shipping times vary by destination, usually ranging from 7-14 business days.

What is your return policy?

We offer a 14-day return policy for unopened and unused products in their original packaging. For hygiene reasons, we cannot accept returns on perfumes that have been sprayed or removed from their cellophane wrap.

Do you offer international shipping?

Yes, we ship our luxury collections worldwide. Shipping costs and customs duties are calculated at checkout based on your specific location.

How should I store my perfume to ensure it lasts?

To maintain the integrity of the scent, store your perfume in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as in a bedroom drawer rather than a bathroom.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and localized digital payment options to ensure a secure and seamless checkout experience.