Returns & Exchanges
At Afnan Perfumes, we strive to ensure your complete satisfaction with our luxury fragrances. If you are not entirely pleased with your purchase, you may return unopened and unused items within 14 days of delivery for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Contact our dedicated customer support team via email with your order number and the reason for the return to receive a Return Authorization.
- 2.Secure Packaging
Carefully pack the perfume in its original, unopened cellophane-wrapped packaging to ensure it remains protected and eligible for a refund during transit.
- 3.Ship the Item
Affix the provided return label or ship the parcel via a trackable courier service to our distribution center for processing.
- 4.Inspection and Refund
Once our quality control team verifies the item's condition, your refund will be processed back to your original payment method within 5-7 business days.
